Read our message regarding Covid-19
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Office: +1 778 351 2630Dispatch: +1 250 893 3418 (24 hour)

COVID-19 Message

To our valued customers, partners and neighbours:

During these times we want to re-assure our customers and partners that we will continue to adjust our work and act in accordance with the latest government recommendations. Safety is paramount to our operations and as such are taking the COVID-19 pandemic extremely seriously. We want to ensure you that we will continue to act in a manner that puts safety and health of our employees and customers first. We have enacted the following policies and measures as part of our pandemic planning:

  • Lower the risk to our employees by adopting the guidelines related to “social distancing”
  • Increase at home and remote work where possible
  • We have instituted a “no-handshake” policy
  • Employees who have traveled recently are required to self isolate at home for 14 days.
  • Utilize email and video conferencing as much as possible.
  • We've closed our store to the public until further notice.

We are continuing to monitor the situation and taking all recommendations to ensure the safety of our employees, their families, our customers and the general public. We all have a role during this difficult time, and we thank you for your efforts. Where possible, please take care of those most vulnerable.

**As all Infection Control items are now being controlled and allocated by the government, there will be absolutely NO cancellations, for any reason, once an order has been placed. If you have any questions or concerns, please direct them to orders@medixbc.ca and we will do our best to respond within 48 business hours, upon receipt. **